After the customer schedules an appointment, we will come out to the site to ensure that we can gather enough information through the client and the work site (the area the customer wishes to landscaping work done) in order to complete the planning phase of the job. After gaining all necessary information, we will then prepare a quotation detailing all the work that needs to be done. If the customer wishes to see a visual representation of the work that will be done, a drawing can be provided for a fee. Throughout the entire process, from the first appointment, to the final walk through, we guarantee that the job is done up to the customers standards. Our landscapes come with a 2 Year warranty.